Vinyasa offers a 30-Day Money Back Guarantee (the “Guarantee”) on all Products purchased directly through this Website or via telephone. All refunds will be assessed a convenience charge of $9.99, which shall be deducted from any refund amount. The Guarantee period shall commence on the date the order is shipped from our facilities. If Products are returned to Vinyasa you will be responsible for all return shipping charges. All returns must be shipped with a unique track-able number (a tracking number). Please contact our customer representative for return instructions.